These are the three steps to take when you want to do 'the right thing' in unclear ethical situations:
1. Decide for yourself what steps you will take to determine what is right to do. The process is often more important than the outcome.
2. Organize enough contradiction and various perspectives (all stakeholders) to determine what is 'good'?
3. Be open and transparent about your decision and explain afterwards what steps you have taken to determine what is 'good'?